【NewsBuddy】新皇崗口岸禮遇通道 15秒過關來賓點讚 Foreign passport holder praises redeveloped Huanggang Port's efficiency
摘錄自10月13日香港《文匯報》：10月12日新皇崗口岸開通首日，口岸「紫色」禮遇通道同步啟用，香港文匯報記者直擊經常往返深港兩地的梁先生持亞太經合組織商務旅遊證（APEC商務卡），經禮遇通道完成兩地查驗，全程不消一分鐘。另外，記者亦直擊首名使用新皇崗口岸來港的外國護照持有人，她大讚口岸便捷。
A traveller holding an APEC Business Travel Card cleared immigration checks on both sides of the Hong Kong-Shenzhen boundary in less than a minute at the redeveloped Huanggang Port on its first day of operation, while the first foreign passport holder to enter HK through the new facility also praised its efficiency.
梁先生表示，禮遇通道搭配合作查驗，在人流較大時可節省時間，尤其是人流較大時。
Leung said the combination of the dedicated channel and joint inspection arrangements could save time, particularly during peak periods.
12日中午約12時，口岸港方區域交通層的自動扶梯上幾乎站滿旅客，眾人紛紛拿出手機，拍下這座明亮宏偉的建築；出境層亦人頭攢動，大批香港市民準備過關前往深圳。
Around noon on the port's opening day, escalators on the HK side's transport level were packed with travellers taking photos of the bright, spacious new building. The departure level was also crowded, with many HK residents preparing to cross into Shenzhen.
港方出境櫃枱及自助查驗機通道以五類顏色劃分─「藍色」為持回鄉證的香港居民通道，「綠色」為持港澳通行證逗留簽的香港居民通道，「橙色」為內地訪客通道，「紅色」為其他訪客通道，「紫色」為禮遇通道。
On the HK side, departure counters and automated clearance channels are colour-coded into five categories: blue for HK residents holding Mainland Travel Permits for Hong Kong and Macao Residents; green for HK residents holding Exit-Entry Permits for Travelling to and from Hong Kong and Macao with stay endorsements; orange for Mainland visitors; red for other visitors; and purple for eligible travellers using the dedicated service channel.
梁先生是當天為數不多主動選擇人工櫃枱「打卡」的旅客。在與現場工作人員再三確認後，他持APEC商務卡進入「紫色」禮遇通道並完成兩地查驗，全程不消一分鐘。
Leung was among the few travellers who opted to use a staffed counter on the opening day. After confirming the arrangements with on-site personnel, he entered the purple channel with his APEC Business Travel Card and completed immigration checks on both sides in less than a minute.
持APEC商務卡人士前往APEC經濟體，在合資格的情況下可享免簽禮遇。
Eligible APEC Business Travel Card holders can enjoy visa-free entry when travelling to participating APEC economies, subject to the applicable requirements.
「雖按規定，香港居民持APEC卡入境內地仍需同時出示身份證件，但禮遇通道搭配合作查驗仍可在口岸人流較大時節省時間。」
"Although HK residents entering Mainland with an APEC card are still required to present their identity documents in accordance with the rules, the combination of the dedicated channel and joint inspection can still save time when the port is busy," he said.
梁先生認為，新皇崗口岸不僅僅是一座地標，更是連通大灣區各行各業企業家與全世界的關鍵紐帶。「下個月APEC會議將在深圳舉行，這是中國的主場，我很關注，也很自豪。」
He described the redeveloped Huanggang Port as more than a landmark, calling it a vital link connecting businesses and entrepreneurs across the Guangdong-HK-Macao Greater Bay Area with the rest of the world."The APEC meeting will be held in Shenzhen next month. China is hosting it, and I am following it closely and feeling proud," he said.
此外，梁先生的妻子白女士當日亦首次「打卡」新口岸。雖是首次使用，但在清晰指引下立刻找準通道。識別證件、按下指紋、注視攝像頭，短短15秒，白女士已通過自助查驗機順利入境深圳。
Leung's wife, Ms. Pak, also visited the redeveloped port for the first time that day. Despite being unfamiliar with the facility, she quickly found the correct channel thanks to the clear signage.
After presenting her document, providing her fingerprint and looking into a camera, Pak completed automated immigration clearance into Shenzhen in just 15 seconds.
她透露自己從事專業服務，經常往來兩地約見客戶。「今天從啟德乘巴士過來，只花了40分鐘。全新通關模式加上24小時運作，相信未來我會常走新皇崗口岸。」
Pak, who works in professional services and regularly crosses the boundary to meet clients, said she had taken a bus from Kai Tak and arrived in just 40 minutes."With the new clearance arrangements and 24-hour operation, I believe I will use the redeveloped Huanggang Port frequently in the future," she said.
據深圳市口岸辦介紹，新皇崗口岸在服務保障方面針對APEC會議舉辦進行了全面升級。除了一站式服務中心、針對外籍旅客的實時翻譯服務，更設置專用服務保障通道，安排專門人員並完成專項培訓。
According to the Office of Port of Entry and Exit of Shenzhen Municipal People's Government, services at the redeveloped Huanggang Port have undergone comprehensive upgrades to support the upcoming APEC meeting. Measures include a one-stop service centre, real-time translation services for foreign travellers, dedicated service channels and specially trained personnel.
「恭喜您成為首名使用新皇崗口岸來港的外國護照人士！」來自美國的伍小姐過關時工作人員說到。伍小姐分享指，新皇崗口岸整合為單通道雙櫃枱，雖然持護照必須使用人工通道，但一分鐘內便能辦理好出入境手續。
"Congratulations! You are the first foreign passport holder to enter HK through the redeveloped Huanggang Port," an immigration officer told Ms. Ng, a visitor from the US, as she completed clearance.Ng said the redeveloped port had integrated the process into a 'single-channel, dual-counter' arrangement. Although passport holders must use staffed counters, she completed the entry and exit procedures in less than a minute.
她激動地表示，「以往經皇崗等關口，動輒就要半個小時，新皇崗口岸至少幫助節省29分鐘。」
She said the experience had left her impressed."Previously, crossing through Huanggang and other checkpoints could easily take half an hour. The redeveloped Huanggang Port has saved at least 29 minutes," she said.
●DotDotNews Deepline（Editor: Zoey SUN）
